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Expert Property Care

Privacy Policy

Last updated: March 17, 2026

1. Introduction

Expert Property Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://expertpropertycare.ca or use our services.

2. Information We Collect

Personal Information

When you contact us through our website or request a quote, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Mailing address or service address
  • Details about your property and service requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use Google Analytics to help us understand how visitors use our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Prepare and deliver service estimates and quotes
  • Provide, maintain, and improve our landscaping, lawn care, and snow removal services
  • Send you service-related communications (appointment confirmations, seasonal reminders)
  • Improve our website and user experience
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business (e.g., email delivery services), provided they agree to keep your information confidential.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for the use of your information

To exercise any of these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: